Join Peter Kinsey (chair mentor and board advisor) and Laura Jordan (partner at Anthony Collins) as they share their insights and real-world experience of supporting and advising social care leaders through complex challenges.
Episode eight – Putting lived experience at the heart of care
This podcast episode features Kate Brackley, a trustee at BUILD, who shares her lived experience and insights into adult social care. The discussion highlights the importance of genuinely listening to people with learning disabilities and involving them in decision-making through meaningful co-production, rather than tokenistic engagement.
It emphasises that strong leadership requires being visible and connected to those receiving support, while diverse boards and teams – particularly those including lived experience – lead to better outcomes. A key focus is the importance of employment, which can significantly improve confidence, independence, and quality of life, though barriers such as the benefits system and limited opportunities still exist.
The conversation also explores challenges around digital inclusion, financial independence, and access to clear, accessible information.