housing management
Housing Ombudsman Duty to Monitor report: key lessons for social landlords
The Housing Ombudsman's latest Duty to Monitor report highlights a simple but important message: compliance is about more than having the...
Service charge reform
The long-awaited Government response to last year's consultation on service charges and strengthening ‘leaseholder’ (but also covering...
Awaab’s Law: early lessons on roof leaks
The Housing Ombudsman’s latest Learning from Severe Maladministration report highlights an emerging theme in complaints: the significant...
Forced Access- Stonewater Limited v Harris [2026]
We now have another recent County Court Case considering the issue of forced access, which provides useful guidance to practitioners. As...
Awaab’s Law expands again
The Government has announced that Phase 2 of Awaab’s Law will come into force on 30 November 2026, extending the strict response...
Celebrating ASB Awareness Week!
ASB Awareness Week this week is all about Making Communities Safer. I remain in awe at the breadth of skills required and the number of...
Possession changes – domestic abuse
The Social Housing Bill returned to Parliament for its second reading in the House of Lords on 1 June 2026. One of the Bill’s three key...
Renters Rights Act day is here!
It’s 1 May 2026, so the Renters’ Rights Act is in force for all non-social housing tenancies from today! A brief reminder of what this...
Renters’ Rights Act 2025 – RPs and shared owners
Another day, another Renters' Rights Act 2025 update! All private registered providers (PRPs) should have received a letter from Matthew...
Renters’ Rights Act – setting PRP customers’ expectations
As 1 May 2026 and the introduction of tenure changes under the Renters' Rights Act 2025 for ‘private landlords’ fast approaches, one of...
Renters’ Rights Act 2025 and social housing
We now have more certainty about when the Government intends for the Renters' Rights Act 2025 to apply to the social rented sector....
Renters’ Rights Act 2025: new prescribed forms for assured tenancy actions from 1 May 2026 for private landlords and PRP market rent lettings
On 1 May 2026, the Renters’ Rights Act 2025 (the 2025 Act) will abolish assured shorthold tenancies (ASTs) and fixed-term assured...
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