Join Peter Kinsey (CEO mentor and board advisor) and Laura Jordan (partner at Anthony Collins) as they share their insights and real-world experience of supporting and advising social care leaders through complex challenges.
In this episode, Peter and Laura discuss the challenges of commissioner fee uplifts in social care. They highlight inconsistent approaches across regions, the impact on service sustainability, and practical strategies for providers; such as starting negotiations early, drafting detailed uplift requests, and monitoring responses. The conversation also covers legal options under the Care Act, tactics for handling capped fees and late payments, and the importance of collaboration with advocacy bodies. They conclude by stressing negotiation skills, contract awareness, and considering uplift histories before new developments.