The Government has commenced its consultation on the new Competence and Conduct Standard and mandatory qualifications for housing managers, which has put some much-needed flesh on the bones of the undetailed training requirements that were trailed in The Social Housing (Regulation) Act 2023.
The long-awaited consultation which was launched on 6 February 2024 is now open until 2 April 2024 and we are encouraging all of our registered provider contacts to have their say!
To get yourself prepared to respond, join us at our next ACsess Governance Club where we will explore:
- Who needs to be trained (including certain employees of service providers)
- Who will be responsible for meeting the costs of both the training of staff and staff absence when the relevant staff are being trained
- What the training deadlines are (particularly when considering the availability of training)
- The requirement to have a written policy on managing and developing staff behaviours, skills and experience needed to provide good quality services and a code of conduct firmly embedded in the organisation to drive accountability, transparency and greater control
In the context of all of this, we will also look at the board’s responsibility for compliance with the standard at a time when they are already having to get to grips with the new proactive consumer regulation regime and complying with the Housing Ombudsman’s new Complaint Handling Code.
Who should attend?
Company secretaries, heads of governance, heads of legal, and executive directors.
Speakers
Katherine Sinclair, legal director
Catherine Simpson, senior associate
