Housing providers are frequently confronted by situations that pose a risk to their reputation. These can range from operational issues, high-profile inquiries, controversial decisions, critical media coverage and covert filming, by the way, of example.
Due to the position of housing providers in our society, it is imperative that housing providers safeguard themselves against risks to their reputation, while taking into consideration steps to be taken to protect and support their staff and retain the confidence of stakeholders and tenants.
The way in which organisations interact with social media is just one way an organisation needs to consider in its approach to reputation management. Within minutes of an incident happening, social media can come to life, portraying its own embellished and distorted view, and an organisation’s failure to act quickly and appropriately can lead to long-term reputational damage that has the potential to spread wide and far.
At Anthony Collins Solicitors, our specialist team of reputation management solicitors work in partnership with our clients to defend against reputational risks and limit the reputational damage they can cause. We also have strong relationships with PR companies with whom we work to help manage the risk to reputation.
Our extensive knowledge and experience in the housing sector ensure that we can advise and inform your response to any challenge facing your organisation. Our knowledge of the sector means that we can identify the risks quickly and help you develop a strategy to respond to and effectively manage a rapidly developing situation.
Our experienced reputation management team, work in partnership with our clients to support them through times of reputational risk, including:
If your organisation finds that they are the subject of a negative newspaper story, a TV broadcast, online content or critical event, you will need expert and appropriate legal advice on managing the situation, communicating with the media, preventing ongoing or future damage to your reputation and if necessary taking legal or other action.
Such freedoms will allow HAs greater flexibility over how they use their assets and, potentially, how they structure their businesses. Our expert panel gathered to discuss the possible opportunities the deregulatory measures offer, together with the likely hurdles. Read the outcome of their discussion here.
On 1 December 2020 the Court of Appeal handed down judgment in Pimlett v Curo Places Limited EWCA Civ 1621 where prior judgments in the First-tier Tribunal and the Upper Tribunal were overturned.
Last week, the NHF published its final version of its new Code of Governance and made some important changes from the previous draft that will impact on those housing associations looking to adopt it.
Delayed since Spring 2020 as the Government tackled the Covid-19 crisis, Tuesday 17 November saw the publication of the Social Housing White Paper, setting out the future regulation of the sector
As the UK’s social housing sector recovers from the initial Covid-19 outbreak and lockdown, now is the time to focus on the challenges that may emerge next.
There is no universal approach to regenerating town centres. However, housing must be considered a key part of any regeneration project – providing well-needed new homes and economic growth.
The Government first announced plans for a shared ownership right to buy in October 2019. At the time the sector raised concerns about the impact the plans would have on housing associations ability to borrow. An election and a pandemic later the Government announced, during the CIH Housing Festival last week, the return of the right to shared ownership as part of its Affordable Homes Programme (AHP).
Sometimes half an hour at a conference gives you the reality that has been staring you in the face all along. That was my experience watching “Change is on the Horizon”
The Johnny Depp -v- News Group Newspapers trial concluded last week and has been widely publicised and reported on around the World.
The Grenfell Tower tragedy has understandably prompted a fundamental reconsideration of how building safety is approached for High-Rise Residential Buildings.
In the fourth part of our series on contract management pitfalls, we look at the risks arising out of varying the terms of construction contracts.
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