Meet our team / Penny Bournes

Penny Bournes


Associate in the housing management team

My role

I provide non-contentious specialist housing management advice and training to landlords who are primarily registered providers. I specialise in service charges (including section 20 consultation and first-tier tribunal applications) and tenure advice, where I excel in highly technical and often complex advice.

I frequently provide full occupancy agreement/policy and procedure reviews and advice, along with specialist advice on other housing management issues, such as rent review, service charges, succession, consultation and compliance with housing legislation and guidance.

I also advise on leasehold management issues, including interpretation of leases, service charge recovery and landlord and leaseholder rights and obligations generally.

My experience

I started my career at a specialised housing management firm, where in addition to advising on non-contentious housing management issues, I also gained experience of a wide range of housing management litigation, including service charge disputes and the enforcement of tenancy agreements through possession and injunction proceedings, arising largely out of anti-social behaviour, illegal use, condition of the property and unlawful occupation. I also have experience in planning and delivering bespoke training packages on a wide range of housing management issues. Since joining Anthony Collins Solicitors, I have concentrated on non-contentious technical housing management advice and training.

My specialisms

  • Reviewing and drafting occupancy agreements and housing management policy and procedure documents
  • Service charges
  • Leasehold management queries
  • Tenure issues and general landlord and tenant advice

My latest insights

Updated 'how to rent' guide Updated 'how to rent' guide

On 2 October 2023, the Government updated the how to rent guide to provide advice to tenants on how to access legal aid services, advice...

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My latest articles

Important new decision on the Right to Manage
Important new decision on the Right to Manage

The Supreme Court recently provided guidance on the extent...

A victory for landlords in Section 20C orders
A victory for landlords in Section 20C orders

Residents are now unable to make applications to prohibit...

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