Penny Bournes

My role

I provide non-contentious specialist housing management advice and training to landlords who are primarily registered providers. I specialise in service charges (including section 20 consultation and first-tier tribunal applications) and tenure advice, where I excel in highly technical and often complex advice.

I frequently provide full occupancy agreement/policy and procedure reviews and advice, along with specialist advice on other housing management issues, such as rent review, service charges, succession, consultation and compliance with housing legislation and guidance.

I also advise on leasehold management issues, including interpretation of leases, service charge recovery and landlord and leaseholder rights and obligations generally.

My experience

I started my career at a specialised housing management firm, where in addition to advising on non-contentious housing management issues, I also gained experience of a wide range of housing management litigation, including service charge disputes and the enforcement of tenancy agreements through possession and injunction proceedings, arising largely out of anti-social behaviour, illegal use, condition of the property and unlawful occupation. I also have experience in planning and delivering bespoke training packages on a wide range of housing management issues. Since joining Anthony Collins Solicitors, I have concentrated on non-contentious technical housing management advice and training.