About lettings, rents and housing policies legislation
Housing policies are the essential frameworks needed by local housing authorities and housing associations to manage lettings, tenancies, property maintenance, and community safety. We support housing associations with their lettings, rents and housing policies, offering legal counsel on the internal frameworks needed to be an effective housing provider.
Our team of lettings, rents and housing policies lawyers understand the complexities of housing policies, and can help you handle the day-to-day legalities of managing tenants and their housing. We have experience with new laws such as the Renter’s Rights Act 2026 and Awaab’s Law, and can support landlords to manage housing stock in accordance with these.
How our lettings, rents and housing policies solicitors can help
Dealing with tenants and leaseholders can be tricky, especially in cases where there are vulnerable people involved. Anthony Collins’ housing management team can help you navigate lettings, rents and housing policies, no matter how complex the situation may be.
Whether you need support reviewing and drafting tenancy agreements to ensure they meet statutory requirements, or advice on updating internal policies to align with new housing regulations, we’re on hand to help you move forward with policy implementation.
If you need legal advice on policy, speak to our expert social housing management solicitors.
Key concerns about lettings, rents and housing policy litigation
Managing largescale housing portfolios, and any investigations that arise, can be an extremely stressful experience. With customer relationships, reputation and potentially finances at stake, we understand the toll this might take on your organisation.
Our expert team provide clear, strategic advice on housing policy that will protect your assets and ensure the safety of tenants.
Legal proceedings like recovering possession or rent can be a lengthy process. You may be worried about the cost of litigation for your organisation, or how long the process of recovering possession or rent may take. Our specialised housing litigation lawyers provide insight-led legal advice, and offer transparency around legal costs and timelines for resolution from the very first conversation.
Housing disputes, such as those relating to Awaab’s Law compliance, can be intricate and challenging for all parties. Quite often, the full regulatory impact of a policy failure may not be realised until a formal audit or court or tribunal claim is underway. We have extensive experience in dealing with large-scale housing policy litigation, and can offer expertise to find the best options for a robust defence, or a swift resolution.
Lettings and allocations
Lettings and allocations are strictly regulated. Making sure you have the policy in place to ensure that your allocation scheme follows legal requirements, and that any lettings paperwork is correct, should be a priority when providing housing.
Our team of solicitors can help with the legalities of tenancy agreements, nomination arrangements, direct lettings, and mutual exchanges. We can also offer support with policy compliance, including adhering to the Housing Act 1996 (where applicable), ‘right to rent’ checks, immigration status and challenges from tenants regarding waiting lists.
Rents and service charges
Anthony Collins can assist you and your organisation with the legal requirements needed for rent and service charges. We provide everything you need to support you with income claims and cost recovery and challenges to charges.
We can advise on rent reviews in compliance with legislation and regulation, as well as arrears recovery and rent repayment orders. We also offer support on service charge legalities, which can be especially challenging in blocks of flats or leasehold schemes.
Housing management policies
Housing management policies must be in place to ensure that both tenants are housed safely, and housing providers are accountable for day-to-day operations and safety compliance. They help your staff take the correct and consistent approach.
From ensuring policies on tenant engagement, transparency, and decanting meet the Regulator of Social Housing’s requirements, to safeguarding vulnerable residents and implementing changes following Awaab’s Law, we can support you in creating up-to-date housing management policies that comply with the Housing Ombudsman.
Why choose our lettings, rents and housing policies solicitors?
National expertise
We are recognised by Chambers UK and The Legal 500, and have over 50 years’ experience working with some of the leading housing providers nationwide.
Supporting your future
Working in partnership with your team, we help you reduce risk through policy reviews, training and proactive strategies including support with regulatory investigations.
Social-purpose driven
We are a certified B Corp, and are committed to making a difference by prioritising people, community, and ethical practice in everything we do.
Building resilience
Beyond individual cases, we help you build stronger and more resilient housing policies and practices that will protect both your organisation and your communities.

Meet our experts
Our team of housing management and litigation solicitors are ready to support your organisation, ensuring full regulatory compliance and providing robust legal representation in complex lettings disputes.

Emma Hardman
Emma is head of the firm’s housing sector and housing management team.
Partner
Property
View profile Learn more about Emma Hardman
Helen Tucker
Helen Tucker is one of four partners leading our large housing management team and is head of the housing litigation team based in our Birmingham office.
Partner
Housing litigation & management
View profile Learn more about Helen Tucker
Joanne Wright
Joanne specialises in advising housing sector clients regarding tenancy, leasehold, rent and service charge issues that affect their operations, as well as representing them in proceedings at the First-tier Tribunal (Property Chamber).
Associate
Housing litigation & management
View profile Learn more about Joanne Wright
Jonathan Cox
An accomplished housing specialist who habitually features in the Chambers and Partners’ highest band, Jonathan’s frequent appearance in Legal 500 rankings is testament to his unparalleled expertise and experience, which includes supporting the housing sector’s response to the Voluntary Right to Buy scheme.
Partner
Property
View profile Learn more about Jonathan Cox
Lorna Kenyon-Pain
Lorna joined Anthony Collins in 2019 and primarily specialises in supporting our social housing and health and social care clients.
Senior Associate
Commercial litigation & regulatory
View profile Learn more about Lorna Kenyon-Pain
Penny Bournes
With over 20 years’ experience, Penny has developed a strong understanding of the legal, regulatory and operational challenges faced by landlords, providing advice that reflects both technical requirements and practical realities.
Senior Associate
Housing litigation & management
View profile Learn more about Penny Bournes
Rebecca Sembuuze
Rebecca Sembuuze works in the housing sector, advising landlords – primarily social housing providers and local authorities – on housing litigation.
Senior Associate
Housing litigation & management
View profile Learn more about Rebecca Sembuuze
Ruth Thoms
Ruth advises a broad range of organisations across the private and public sectors on all aspects of real estate, including charities, religious organisations, community organisations, SME developers and corporate clients.
Senior Associate
Property
View profile Learn more about Ruth Thoms
Suzanne Gregson
With more than 26 years’ experience in housing management and housing litigation, Suzanne Gregson is a recognised leader in the sector, providing strategic, commercially focused advice to clients across the North and North West.
Partner
Housing litigation & management
View profile Learn more about Suzanne GregsonRelated insights
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