Public liability

Accidents in public places – when safe spaces fall short

Public liability claims often happen where the owner or occupier of a public space has failed to keep it reasonably safe. From uneven pavements and potholes to wet supermarket floors, falling objects, unsafe play equipment or badly lit stairwells. You may also have a claim if you have been injured at a private business open to the public, such as a restaurant, shopping centre, gym or cinema.

When injuries are serious enough to disrupt work and family life, our public liability lawyers can help you seek justice when you don’t know where to turn.

We help you understand whether there has been a breach of duty, how strong your case is and what your claim could realistically be worth. Our focus is on seeking the best outcomes for you, ensuring your situation is being taken seriously.

How our public liability solicitors can help

Our public liability lawyers investigate how and where your accident happened, working hard to secure CCTV, accident reports, maintenance records and witness statements to help your case. We obtain independent medical evidence to understand your injuries and their longer‑term impact, whether that is a broken bone, a serious back injury or a more complex, life-changing condition.

We act for people injured in supermarkets, shops, car parks, pavements, parks, leisure facilities and other public spaces, securing rehabilitation, interim payments and compensation so you can focus on recovery, not chasing those responsible.

We assess your claim carefully, including pain and suffering, lost earnings, travel, treatment, care and any adaptations or equipment you require. We can press for interim payments to cover essential bills, treatment and any immediate care needs, while longer term solutions are sought. Our public liability solicitors keep communication clear and grounded, so you always know what is happening and why.

Your key concerns about public liability claims

After an accident in a public place, you may be left with many worries. Why me? Who’s at fault? Can I make a claim? How long will it take? And, where do I even start?

In law, typically the organisation responsible for the space – a council, retailer or other occupier – has a duty of care to keep it safe. Failing to do so reasonably could mean you’re entitled to compensation if you get injured.

We move quickly when early action helps, and explain time limits clearly, funding options and the process you can expect.