About housing disrepair claims

Our housing disrepair solicitors support landlords in responding to disrepair claims, including those that may be exaggerated or unfounded.

Disrepair claims are increasingly common and can expose landlords to compensation payments and legal fees. These claims may relate to issues such as damp and mould, obligations under Awaab’s law, loss of heating or hot water, structural defects, electrical hazards or other HHSRS hazards.

We recognise that, in some cases, claims can be overstated or disputed, particularly where there are wider issues such as rent arrears. Our approach is balanced and pragmatic, ensuring the landlord’s position is properly represented.

Our specialist housing litigation team advise landlords, local authorities, cooperatives, faith groups and other landlords on defending property condition claims brought by tenants. We provide clear advice and robust representation through the process.

How our housing disrepair solicitors can help

When dealing with disrepair allegations, early legal advice is essential. With over 50 years’ experience, our team supports landlords in defending claims whilst minimising financial and reputational risk.

We can assist with:

  • Responding to Letters of Claim
  • Reviewing tenancy agreements, repair records and supporting evidence
  • Instructing independent surveyors to assess the condition of the property
  • Managing negotiations and alternative dispute resolution
  • Representing you in court where necessary

Our focus is on resolving disputes efficiently and, where possible, avoiding the time and cost of formal proceedings.

Key considerations for disrepair claims

Defending a disrepair claim can feel complex. Landlords are often concerned about:

  • Financial exposure – we provide clear and transparent advice on costs from the outset, helping you make informed decisions.
  • Tenant relations and process sensitivity – these disputes can be challenging, particularly where tenants are distressed or where claims are used tactically, for example to delay rent payments or possession proceedings.
  • Linked issues such as rent arrears – our team can advise on counterclaims and, where appropriate, ensure that any compensation is set against outstanding rent.

We work closely with you to gather and present the evidence needed to support your case effectively.

Why choose our housing disrepair team?

A considered, responsible approach

As a certified B Corp, we take a balanced view – defending claims where appropriate while supporting good housing standards and long-term outcomes.

A genuine partnership

You will work with dedicated specialists who takes the time to understand your portfolio and the specific circumstances of each matter. We provide practical advice on whether to settle or defend a claim, always with your commercial objectives in mind.

Recognised expertise

With over 50 years of experience, we are well established within the housing sector and understand the challenges faced by landlords.

Independent recognition

Our team is recognised by Chambers UK and The Legal 500, reflecting our technical expertise and strong track record in housing litigation.

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Meet our experts

Our housing disrepair solicitors combine specialist litigation expertise with a practical understanding of the operational, regulatory and reputational pressures that disrepair claims can create.

Banita Gogia

Specialising in housing litigation and social landlord representation, Banita brings over 17 years of experience advising on complex housing matters across both the private sector and the Law Centres Network.

Associate

Housing litigation & management

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Helen Tucker

Helen Tucker is one of four partners leading our large housing management team and is head of the housing litigation team based in our Birmingham office.

Partner

Housing litigation & management

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Suzanne Gregson

With more than 26 years’ experience in housing management and housing litigation, Suzanne Gregson is a recognised leader in the sector, providing strategic, commercially focused advice to clients across the North and North West.

Partner

Housing litigation & management

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Testimonials

Three business professionals walking together in suits
The team regularly provides property management advice and handles financings and tenant disputes, among other issues. It is also notable for its advice on governance and corporate restructuring.
Chambers and Partners, 2026

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