Roundtable: Preparing for STAIRs – The position of for-profit providers
This round table event, open to for-profit providers* only, will explore the forthcoming requirements of STAIRs and areas of key interest to for-profit providers. Led by Ben Pumphrey, the author of the sector-wide operational guidance for STAIRs, the session will discuss the key lessons learnt from the national working party and address:
- What are the key actions that for-profit providers should take to prepare for STAIRs?
- How should providers’ obligations under STAIRs be effectively delegated to managers?
- Under what circumstances will for-profit providers be able to withhold or redact confidential information? What does ‘reasonable’ mean in this context?
- How will the Ombudsman deal with complaints under STAIRs and where are the key risks for for-profit providers?
This virtual round table will have a limited maximum attendance to allow delegates to fully participate to understand their obligations, discuss key areas of risk and raise implementation concerns.
Chairs
Ben Pumphrey, head of data governance
Peter Hubbard, partner
*Please note, attendance is limited to two attendees per organisation.
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