Freya Cassia
Associate
Associate in the Commercial litigation & regulatory team

Freya is an Associate in the Regulatory team, advising health and social care providers, charities and faith-based organisations on a broad range of regulatory matters. She supports clients facing complex operational, governance and reputational challenges, helping them manage risk and respond effectively to regulatory scrutiny. Her practice includes care quality, safeguarding, inquests, regulatory investigations and enforcement action.
Freya has extensive experience supporting organisations through regulatory investigations, prosecutions and inquests. She regularly supports providers in responding to incidents, engaging with regulators and navigating complex legal and regulatory frameworks.
A significant part of Freya's practice involves advising health and social care providers on CQC regulation, including inspections, assessments, enforcement action and challenges to regulatory decisions. She also works with organisations to understand evolving regulatory expectations and strengthen compliance and governance arrangements.
Freya also advises charities and faith-based organisations on safeguarding matters, including governance, incident management, investigations and responding to safeguarding concerns. She supports clients to develop robust safeguarding practices while remaining focused on their values, objectives and wider organisational responsibilities.
Freya is known for providing clear, practical and approachable advice on complex and sensitive issues, helping organisations protect the people they support, manage risk effectively and maintain confidence in their services.
My advice and articles
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What the CQC’s State of Care report tells us about leadership in adult social care
Each year, the CQC’s report, ‘The state of health care and adult social care’ prompts us to reflect on some of the challenges facing...
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Reports to Prevent Future Deaths: what coroners are telling care providers in 2026
Last year, we wrote about the significant increase in Prevention of Future Death (PFD) reports and the steps providers can take to reduce...
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When things go wrong: what the care sector can learn from aviation
CQC's latest update contains an interesting clue about the future direction of regulation. Alongside its wider programme of reform, the...
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CQC civil enforcement: What do recent cases tell us about the regulator’s priorities?
The Care Quality Commission (CQC) has a wide range of enforcement powers available to it, from warning notices and conditions on...
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CQC prosecutions: What do recent cases tell us about the regulator’s priorities?
Recent CQC prosecutions provide a useful insight into the regulator's current enforcement priorities and the issues most likely to...
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CQC may still be finding its feet – but the impact of assessment ratings hasn’t changed
There has been plenty of discussion about the CQC's difficulties over the last couple of years. From problems with the new assessment...
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