Last week, the NHF published its final version of its new Code of Governance and made some important changes from the previous draft that will impact on those housing associations looking to adopt it.
Interestingly, the reports are not easily found on the internet (visit the NHS website) and once found the content is minimal, so whilst it is claimed the NHS is being more open, this might not translate to a meaningful availability of information to patients.
The resource allows patients to compare hospitals in their local area on the basis of 7 factors, including infection control and cleanliness; meeting Care Quality Commission national standards; meeting staffing levels and open and honest reporting. But even if a patient manages to get to this website, all they will have to go on is ‘tick’ symbols, exclamation mark symbols or statements that the information is ‘not available’, which makes up about half of the data.
More detail about the level of reporting can be found on the NHS National Reporting and Learning System website but again it is not the most user-friendly resource.
The Health Secretary says “by publishing this data, we are sending a clear message that we want an open, honest reporting culture throughout the NHS where safety is at the front of everyone’s mind”. Mr Hunt says that 6,000 lives a year could be saved if hospitals were more serious about improving safety. This is a staggering number.
Our experience at Anthony Collins Solicitors is that many clients feel the hospital dismissed their concerns at the time then, when they feel they have no choice but to make a complaint, the NHS refused to accept anything went wrong. Many clients say that if the hospital had just apologised in the first place they would not have felt the need to bring a claim. The failure to report statistics in this report backs up our clients’ concerns.
At Anthony Collins Solicitors we aim to get answers for our clients and secure admissions of liability by the NHS that they did not do enough to care for their patient who put their trust in the system.
For more information
As the end of 2020 beckons, we take a look at what progress the Sterling market has made in its preparations for the end of the London Interbank Offered Rate (LIBOR) on 31 December 2021.
Finally, there is a glimmer of hope that perhaps the Covid-19 pandemic could be reaching its end.
For part 2 in this series of short podcasts, Chris Lloyd-Smith interviews senior associate Lisa Whitehouse on how she has been coping during these unprecedented times.
Delayed since Spring 2020 as the Government tackled the Covid-19 crisis, Tuesday 17 November saw the publication of the Social Housing White Paper, setting out the future regulation of the sector
In this ebriefing, we examine how the duty holder regime will apply to social housing providers with existing HRRBs in their housing stock.
Following Katherine's "heads up" last week, the Government has now confirmed that for claim periods post 1 December, employers will not be able to claim for employees who are serving their notice
For part 1 in this series of short podcasts, Chris Lloyd-Smith interviews solicitor Puja Desai on how she has been coping during these unprecedented times.
Over 100 trainees and future trainees from Birmingham joined the BTSS for a webinar to address concerns around training remotely and qualifying during a possible recession.
Anthony Collins Solicitors has supported Birmingham-based Complete Care Holdings in its acquisition of Amegreen Complex Homecare Ltd.
To receive invitations to our events, as well as information and articles on legal issues and sector developments that are of interest to you, please sign up to Newsroom.