In the fourth part of our series on contract management pitfalls, we look at the risks arising out of varying the terms of construction contracts.
The Care Quality Commission, the regulator for health and social care, set out very clearly what they expect from a good care home.
On 10 August 2017, a new report was published by Healthwatch, a consumer champion for the health and social care sector.
The report highlights the striking variation in care homes across the country. Healthwatch staff and volunteers across England visited 197 care homes in 63 different local authority areas to record the experiences of those living in care homes. Environment, activities, staffing and wider health needs were among the topics they asked residents. Despite largely positive feedback, Healthwatch visitors witnessed homes not getting the basics right. Even those providing excellent care failed to tick all the boxes. The report also highlights a widespread lack of access to GPs and dentists for care home residents and raised particular concerns regarding the suitability of some care homes for residents with Alzheimer's.
Jeremy Hughes, Chief Executive Officer at Alzheimer’s Society, said:
“Sadly, I’m not at all surprised by these findings. They testify to the existing issues with staff training across the sector, and echo what our investigation last year found – that one in three home-care workers had received absolutely no dementia training, resulting in people with dementia left in soiled sheets, and becoming ill after eating out-of-date food.”
The report by Healthwatch comes four weeks after the Care Quality Commission, the agency responsible for regulating the care homes, revealed that one in four social care facilities were unsafe.
Imelda Redmond, national director of Healthwatch England, said:
“Care homes were grappling with rising demand and stretched resources”, but added, “ Getting the basics right doesn’t cost the earth and should be the least we should all be able to expect for our loved ones, and ourselves should we need care support.”
We welcome the report by Healthwatch England and hope to see further recommendations designed to help our older, vulnerable people, to gain access to appropriate care.
At Anthony Collins Solicitors, we believe in vulnerable people receiving the high-quality care and support they deserve. We represent clients who have suffered injury, or whose health has deteriorated due to the negligence of the healthcare professionals involved in their care and treatment. Claims can arise because of prescription errors, not taking steps to reduce the risk of falls, allowing pressure sores to develop, not providing adequate support with eating and drinking and other failings.
We have experience in securing compensation for many people who have received poor treatment in nursing, care and residential homes where standards have been unacceptable. We have also successfully pursued claims against local authorities, healthcare trusts and private care providers where the services provided by them were inadequate. When representing clients, we often seek compensation to fund private medical care and so that our clients can afford the best quality care in the future.
A local authority recently received a "roasting" by the Pensions Ombudsman for their delay in processing an employee’s ill-health retirement pension, following her diagnosis with advanced cancer.
The Times is looking for three or four charities to feature in their editions running in December 2019 and early January 2020.
Cliff Mills defines and talks about the importance of social value in his blog, and its potential within Greater Manchester.
Following a power outage at Anthony Collins Solicitors’ (ACS) Birmingham office, our employees and partners currently have limited functionality, including no access to emails.
Joint ventures present an opportunity for housing associations to build organisational capacity, the revenues from which could help deliver on wider social housing commitments.
Residents are now unable to make applications to prohibit landlords from seeking to recover the cost of legal proceedings through the service charge on behalf of other residents, without consent.
Natalie Barbosa summarises some of the legal challenges facing fundraisers in the charity sector.
We hosted a breakfast roundtable with Insider Midlands magazine that had attendees from a range of organisations addressing housing needs in the Midlands. The discussion explored JVs in more detail.
The decision of the Court of Appeal in The Harpur Trust v Brazel & Unison has made clear that employers can no longer legally calculate part-time holiday based on 12.07% of hours worked over a year.
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