How does a media-savvy employer ensure a season of festive cheer but without mishap, damage to their reputation or harassment and bullying claims?
These are an extension of the "duty of candour” guidelines introduced for the NHS and private healthcare organisations. Previously the duty to tell a patient when a mistake had been made did not apply to individual medics.
This is a very important development in patient care, both in the NHS and in the private sector. Up until now, many of our clients would be deprived an apology as the NHS ‘closed ranks’ and refused to admit mistakes. We all know mistakes happen – often because a hospital has demanded too much from over-stretched staff – but a simple apology and reassurance that steps have been taken to prevent the mistake being made again is fundamental.
Our investigation of clinical negligence cases has highlighted that many involve easily avoidable errors, which have had devastating, long-term impacts on our clients and their families. Errors such as failing to give the right medication, not recognising signs of cancer, failing to follow guidelines for urgent referrals and not delivering a distressed baby quickly happen all too often.
In the case of one of our clients, they only received an apology for a long delay before a cancer diagnosis was made after we were instructed to pursue a clinical negligence claim for her. A previous formal complaint made by our client to the hospital Trust was brushed aside, as were her concerns before the cancer was diagnosed. Once we were instructed the hospital finally admitted they made mistakes.
Hopefully the duty of candour will mean this resistance to admitting mistakes happens less in the future.
For more information about the duty of candour or how Anthony Collins Solicitors’ dedicated, specialist clinical negligence team can help you, please contact Ann Houghton, on 0121 212 7478 or firstname.lastname@example.org.
The Legal 500 and Chambers UK Guide recommend Anthony Collins Solicitors as one of the leading law firms in Clinical Negligence in the West Midlands.
Providers need to be alive to the risk of contractors becoming insolvent and how to limit the resulting inevitable disruption.
Housing associations must continue to deliver core functions effectively and compliantly notwithstanding the uncertainty over the standards to which you will be held in the future.
Over the last few years the meaning of “asset management” has changed from being all about repairs to understanding that assets might not stay in an organisation forever.
The Grenfell Tower tragedy has understandably prompted a fundamental reconsideration of how building safety is approached for High-Rise Residential Buildings.
Results from the latest three-yearly valuation of the Local Government Pension Scheme (LGPS) are starting to trickle through.
The potential for Brexit with or without a deal causes uncertainty, and credit rating agencies do not like uncertainty.
Let’s face it, Wills are underappreciated and often overlooked. In fact, around 54% of the British public do not have one!
A recent case throws light on the scope of the exemption for “land transactions” from the need for an OJEU tender process.
A leaked report into maternity services at the Shrewsbury and Telford Hospitals NHS Trust revealed by The Independent has been described as the “largest maternity scandal in NHS history”.
To receive invitations to our events, as well as information and articles on legal issues and sector developments that are of interest to you, please sign up to Newsroom.