Following the launch of the Care Quality Commission’s (CQC) new strategy for how it regulates health and social care, many providers will be keen to know more about how the changes might affect them in the future. Tim Coolican and Freya Cassia explore the legal and practical options available to providers if a disappointing result is received following an inspection. We will also discuss some tips on the factual accuracy and rating review processes to give listeners a steer on to how to challenge a report or rating.
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he updated Housing Ombudsman’s (HO) Complaint Handling Code (the New Code) will become a statutory requirement on 1 April 2024 and will bring a significant step change for registered providers (RPs).
Monday 25 March 2024
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Wednesday 13 March 2024
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Friday 18 August 2023
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